GUNPLA

Store/GUNPLA

Gunpla model kits are detailed plastic models based on the iconic Gundam anime series known best by 90s babies. Unlike other tabletop miniatures, Gunpla kits often don't require painting or advanced assembly skills, as they come with high-quality pre-colored plastic pieces that snap together, making them more accessible while still offering enough complexity for experienced builders. The iconic designs of the Gundam mobile suits and their deep ties to a rich, action-packed universe attract fans who enjoy both the building process and the chance to create their own unique interpretations of these legendary robots.

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GUNDAM KITS

FAQs

Do we offer Free Shipping?
How does Pre-Order Pickup work?

We offer in-store pickup at our locations in Georgia for pre-order products available on our webstore.

When you place an order for pre-order pickup you will be asked to choose a date for your pickup.
Once your product is ready for release it will be processed by our staff and set aside to await pickup.
You will receive an email notification when your order has been processed and is ready for pickup.
Please do not worry if you are not able to make your pickup date as we will still hold your order.
Orders not picked up within 14 days of their pickup date will be canceled and refunded.
How does In-Store Pickup work?

We offer in-store pickup at our location in Duluth Georgia for products available on our webstore.

When you place an order for pickup you will be asked to choose a date for your pickup.
Once we have received your order it will be processed by our staff and set aside to await pickup.
You will receive an email notification when your order has been processed and is ready for pickup.
Please do not worry if you are not able to make your pickup date we will still hold your order.
Orders not picked up within 14 days of their pickup date will be canceled and refunded.
How does Shipping work?

We offer shipping to the contiguous United States for any products available on our webstore.

If your order is eligible for free shipping all you need to do is enter your shipping address at checkout.
When choosing other shipping options you will enter your shipping information and choose a provider.
We currently offer standard shipping options from either USPS or UPS with delivery times as shown.
Shipping costs will be shown based on your entered shipping information and chosen shipping method.
Orders are processed and shipped within 1 to 2 business days (excluding holidays) after payment confirmation.
Once your order is shipped you will receive a confirmation email with your tracking number for your order.
Please note that delivery times are estimates and are not guaranteed.
What is our Return Policy?

You may return eligible items within 14 days of receiving your order.
Items must be unused, in their original condition, and in the original packaging to be eligible for a return.
Contact our customer support team at orders@levelupgamesatl.com to request a return authorization.
Refunds will be issued to the original payment method once the returned item is received and condition has been verified.
Customers are responsible for return shipping costs.
What if there is something wrong with my order?

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